Durham City Probation Office

The Durham City Probation Office serves as a vital contact centre for individuals requiring probation services within County Durham. Located at Framwell House, Framwellgate, Durham, this office plays an essential role in supporting ex-offenders and prisoners in their rehabilitation and reintegration into the community. As part of the North East region’s probation services, the Durham City Probation Office ensures that those under supervision receive the necessary guidance and support to comply with their probation terms.

Durham City Probation Office

Durham City Probation Office and Contact Details

Durham City Probation Office Address:
Framwell House, Framwellgate, Durham, DH1 5SU

Durham City Probation Office Telephone Number:
0191 933 3780

Available through GOV.UK

Durham City Probation Office Opening Times, Parking, and Further Information

Opening Times:

  • Monday to Friday: 9:00 AM to 5:00 PM
  • Saturday, Sunday, and Bank Holidays: Closed

Parking Information:
The Durham City Probation Office does not provide visitor parking. However, there are local car parks available nearby. For public transport users, the office is within a short walking distance from Durham train station and Durham City bus station, making it easily accessible.

The office is equipped with disabled access and facilities, including a disabled toilet. Assistance dogs are welcome, and hearing enhancement facilities are available by prior arrangement.

What Areas Does Durham City Probation Office Cover?

The Durham City Probation Office covers the broader County Durham area, providing probation services to various communities within this region. It ensures that individuals under its supervision receive consistent and localized support tailored to their specific needs.

Problems, Complaints, and Prison Recalls

For any issues or complaints regarding the services provided by the Durham City Probation Office, individuals are encouraged to contact the office directly. If the problem cannot be resolved internally, complaints can be escalated to HM Prison and Probation Service. In case of a prison recall, it is crucial to contact the probation officer assigned to the case immediately.

What Region is the Probation Office?

The Durham City Probation Office is part of the North East region of the UK’s probation services. The regional director for the North East is Bronwen Elphick, who can be reached for broader regional issues and inquiries.

Regional Director Contact Details:
Bronwen Elphick
Email: [email protected]

For more information about other probation offices throughout the UK, see our full UK probation offices list here.