HMP Norwich

HMP Norwich is a Category B/C multifunctional prison that houses adult male and juvenile offenders. It primarily serves the courts of Suffolk and Norfolk. Situated on Mousehold Heath with a view of Norwich city, the prison occupies the site of a former army barracks and has been operational since 1887. It currently has the capacity to hold 769 inmates​​.

HMP Norwich

Contact Information for HMP Norwich

  • Address: Knox Road, Norwich, Norfolk, NR1 4LU
  • Telephone: 01603 708 600
  • Capacity: 769

Visiting Information for HMP Norwich

Booking Visits

Visitors must book their visits via telephone, as there is no online booking service available. The visitation schedule varies depending on the wing and isolation status of the prisoners. Visit times are as follows:

  • Monday: 10am to 11am and 2pm to 3pm (secure video calls only)
  • Tuesday: 2pm to 3pm and 3:45pm to 4:45pm
  • Wednesday: 2pm to 3pm
  • Thursday: 10am to 11am (Brit House), 10:30am to 11:30pm, 2pm to 3pm, and 3:45pm to 4:45pm
  • Friday: 10am to 11am (Brit House), 2pm to 3pm, 3:30pm to 4:30pm
  • Saturday: 10:45am to 11:45am, 2pm to 3pm, and 3:45pm to 4:45pm
  • Sunday: 9am to 10am, 10:45am to 11:45am, 2pm to 3pm, and 3:45pm to 4:45pm

The booking line (01603 708790) is open from Monday to Thursday, 10am to 12noon and 2pm to 4pm, and on Friday, 10am to 12:30pm and 2pm to 3:30pm. Visits must be booked by midday on Friday for weekend visits​​.

Parking and Transportation

HMP Norwich is located on the eastern outskirts of Norwich, Norfolk, and is about a 20-minute walk from Norwich station. Visitors can reach the prison by:

  • Bus: Routes 19, 20, 24, and 24a from Riverside Road pass by HMP Norwich.
  • Train: Norwich Station is the closest, with a 20-minute walk to the prison.
  • Car: Limited parking is available on-site. The prison can be reached via the A11, joining A47 and following signs for Great Yarmouth, then taking the A1042 towards Norwich N & E & Thorpe St. Andrew​​.

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