Doncaster Prison: Visiting Times, Contact Information & Booking Guide

A comprehensive guide to Doncaster Prison, including contact details, visiting times, and how to book a visit.

Doncaster Prison, also known as HMP Doncaster, is a Category B local prison located in South Yorkshire. It serves the courts of South Yorkshire and has a capacity to house over 1,000 inmates. If you have a loved one at Doncaster Prison, this guide will provide you with all the necessary information to stay connected, from visiting times to contact details.

Doncaster Prison Telephone, Address and Contact information

If you need to get in touch with Doncaster Prison for any reason, here are the contact details:

Parking Information

Visitors travelling by car can park in the visitor parking area located near the main entrance of Doncaster Prison. The parking area is free of charge but can get busy, so arriving early is recommended.

Book a visit to Doncaster Prison and Visiting Doncaster Prison

Visits to Doncaster Prison are scheduled at specific times throughout the week. It’s important to plan your visit accordingly to ensure that you can see your loved one. The visiting times are as follows:

  • Monday to Friday: 14:00 – 16:00
  • Saturday and Sunday: 09:00 – 11:00 and 14:00 – 16:00
  • Bank Holidays: Visits operate as per the weekend schedule

Please note that these times are subject to change, so it’s always best to confirm before planning your visit.

How to Book a Visit

Booking a visit to Doncaster Prison can be done via several methods, ensuring convenience and accessibility for all visitors. Here’s a step-by-step guide:

  1. Online Booking: The easiest and most efficient way to book a visit is through the online booking system available on the prison’s official website. You’ll need to provide details such as the prisoner’s name, your relationship to them, and your preferred visiting date and time.

  2. Phone Booking: Alternatively, you can book a visit by calling the booking line at 01302 760870. The line is open from 09:00 to 17:00, Monday to Friday.

  3. Email Booking: You can also book a visit by sending an email to the visitor booking team at Include all necessary details in your email, such as the inmate’s name, your relationship, and your preferred visiting slot.

Visiting Doncaster Prison

One of the most important ways to support someone in prison is through regular visits. At Doncaster Prison, visits are encouraged as they play a vital role in maintaining family bonds and boosting the morale of inmates. Here’s everything you need to know about visiting times and booking a visit.

What to Expect During Your Visit

When visiting Doncaster Prison, it’s essential to be prepared and understand the procedures to ensure a smooth visit. Here are some tips and guidelines:

  • Identification: All visitors must bring a valid form of identification, such as a passport or driving licence. Failure to provide ID can result in denial of entry.
  • Dress Code: Visitors should dress appropriately. Revealing or offensive clothing is not permitted. It’s advisable to dress conservatively.
  • Security Checks: Expect to go through security checks similar to those at an airport. This includes a metal detector scan and a search of personal belongings.
  • Prohibited Items: Certain items are not allowed inside the prison, including mobile phones, cameras, and any sharp objects. Ensure you leave these items at home or in your car.


Overview of Doncaster Prison

Doncaster Prison was opened in 1994 and is operated by Serco. It provides a range of services aimed at rehabilitating inmates and preparing them for life post-release. The prison offers educational and vocational training, substance abuse programs, and mental health support. Inmates at Doncaster Prison have access to work opportunities within the prison, including workshops and gardening.

Staying Connected Through Letters and Phone Calls

In addition to visits, staying connected through letters and phone calls is crucial. Inmates at Doncaster Prison can send and receive letters, and they also have access to telephones during designated hours.

Writing to an Inmate

Sending letters is a great way to keep in touch. Ensure your letters are positive and supportive. Include the inmate’s name and prison number on the envelope, and address it to:

[Inmate’s Name] [Prison Number]Doncaster Prison
South Yorkshire

Phone Calls

Inmates can make outgoing calls to approved contacts. Ensure you’re on their approved call list to receive calls. Calls are generally limited to certain hours of the day, and inmates use a phone card system to pay for calls.

Educational and Rehabilitation Programs

Doncaster Prison offers a range of educational and rehabilitation programs aimed at reducing reoffending and helping inmates reintegrate into society. These programs include:

  • Educational Courses: Basic education, GCSEs, and vocational qualifications
  • Vocational Training: Courses in plumbing, electrical work, and carpentry
  • Substance Abuse Programs: Support for inmates struggling with addiction
  • Mental Health Services: Access to counselling and mental health support


Doncaster Prison plays a significant role in the criminal justice system by providing a structured environment for inmates and supporting their rehabilitation. Regular visits, letters, and phone calls are essential in helping inmates maintain family connections and support systems. By following the guidelines and information provided in this guide, you can ensure a smooth and supportive visit to Doncaster Prison.

For more detailed information about booking your first prison visit, check out this guide on booking your first prison visit.

For additional information on UK prisons and prison life, you can visit the Prisoners’ Families Helpline.


  1. How do I book a visit to Doncaster Prison?

    • You can book a visit online, via phone, or email. Details are provided in the guide above.
  2. What are the visiting hours at Doncaster Prison?

    • Visiting hours are from 14:00 to 16:00 on weekdays and from 09:00 to 11:00 and 14:00 to 16:00 on weekends and bank holidays.
  3. Can I send letters to an inmate at Doncaster Prison?

    • Yes, you can send letters. Include the inmate’s name and prison number and address it to Doncaster Prison, Marshgate, Doncaster, South Yorkshire, DN5 8UX.
  4. What should I bring to a prison visit?

    • Bring a valid form of identification and avoid bringing prohibited items such as mobile phones or sharp objects.
  5. How can I contact Doncaster Prison for more information?

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