Book a Prison Visit to Low Netwon Prison

Book a prison visit low newton prison

Book a Prison Visit to Low Newton Prison: Comprehensive Guide

General Information about Low Newton Prison

Low Newton Prison, a prison and young offender institution for women aged 18 and over, is located in Brasside, near Durham. It’s run by HM Prison and Probation Service as part of the North East Region. The prison, built in 1965 and becoming a women’s prison in 1998, has a capacity of 344 inmates. Low Newton accommodates women on various types of sentences, including long-term and indeterminate sentences, and houses a psychologically informed planned environment (PIPE) unit​​​​.

Accommodation at Low Newton

The prison’s accommodation includes:

  • Wings A to F, each with specific capacities and purposes, including an early days in custody unit, safety and support, and substance misuse units.
  • A healthcare wing with palliative care suite.
  • A decommissioned G wing​​.

Visiting times to Low Newton Prison

Booking Information for Low Newton Prison Visits

New inmates are allowed one unbooked ‘reception visit’ in their first week. All other visits must be booked 48 hours to 2 weeks in advance. Unconvicted prisoners may have up to 2 weekday visits and 1 weekend visit, while convicted prisoners are entitled to at least 2 visits per month, with the possibility of more based on monthly reviews​​.

How to Book Visits

  • Family and Friends Visits: Book online or by phone at 0300 303 0632 (Monday: 12pm to 5pm; Tuesday, Thursday, Friday: 9am to 5pm; Wednesday: 12pm to 5pm).
  • Legal and Professional Visits: Book via the same phone line or online. Video Legal Visits can also be booked via email ([email protected]).

Visiting Times

  • Family and Friends Visits: Tuesday, Thursday, Saturday, Sunday: 1:45pm to 3:45pm.
  • Legal Visits: Tuesday, Thursday: 2:15pm to 4:15pm​​.

Important Note:

Visitors are advised to arrive no earlier than 1 hour before the visit start time​​.

HMP Low Newton Prison Visiting Information

Directions to Low Newton Prison

Public Transport:

  • Bus: Services 62 and 64 from North Road in Durham to Rothbury Road, followed by a 10-minute walk.
  • Train: Nearest station is Durham City, with a 10-15 minute walk to the bus stop or taxis available.

By Car:

Detailed directions provided for traveling from the north or south via the A1(M) and A167​​.

Entering Low Newton Prison

All visitors aged 16 or older must prove their identity. Pat-down searches are conducted on all visitors, including children. Visitors are expected to dress appropriately, and valuables must be left in a locker. Refreshments are available for purchase​​.

Visiting Facilities

  • Visitors Centre: Open on visiting days from 12:30pm to 4pm, offering information and support.
  • Tea Bar Facility: Available during visits.
  • Accessibility: Wheelchair users need to make their own arrangements for transportation from the visitors centre to the prison.

Family Days

Low Newton has resumed Family Days and Child Parent days. Prisoners can apply for approval to attend these events through the Offender Management Unit​​​​.

Contact Details for Low Newton Prison

  • Governor: Nigel Stevens
  • Telephone: 0191 376 4000 (24-hour switchboard)
  • Email: [email protected]


HMP/YOI Low Newton, Brasside, Durham, DH1 5YA​​.

Risk Line

For concerns about the safety or wellbeing of a prisoner, the risk line is 0191 376 4189, available Monday to Friday from 8am to 5pm​​.

Please verify all details with official sources for accuracy and legal compliance. This information is provided for guidance and should be confirmed with the prison directly.


  1. Low Newton Prison on GOV.UK