What is High Down Prison Like? Your Comprehensive Guide

Summary

High Down Prison, situated in Surrey, is a Category B Local institution with a capacity of 1,203 inmates. Opened in 1992, the prison is overseen by Her Majesty’s Prison Service (HMPS). This article will give you an insider’s look into the history, living conditions, staff culture, and various facilities offered by High Down Prison.

Quick Facts

• Location: Surrey
• Opened: 1992
• Operator: HMPS
• Prison Type: Category B Local
• Capacity: 1,203

History of High Down Prison

Established in 1992, High Down Prison has undergone significant improvements over the years. One of the most notable changes is the attainment of full staffing levels thanks to local recruitment efforts. The management continually evolves strategies for enhancing staff morale, prisoners’ lives, and overall operations.

The Manager’s Perspective

The management team at High Down commends the staff for their professionalism and friendly demeanour. Emphasis is placed on effective communication, both among staff members and with prisoners. ‘Back to the floor days’ are a notable initiative where managers shadow frontline staff to gain a first-hand understanding of daily operations. The prison has also implemented in-cell phones and wing kiosks, welcomed features that streamline prisoner needs like submitting applications and organising visits.

Officer Insights

Officers at High Down are equally optimistic about the work environment, often describing the staff culture as notably friendly. Newcomers, as well as visiting staff on detached duty, frequently highlight this positive atmosphere. An open-door policy along with regular staff briefings are cited as strong points in the prison’s management communications. Staff welfare is prioritized, with a staff counsellor available for support.

Life from a Prisoner’s Perspective

Prisoners at High Down appreciate the family-oriented amenities. The in-cell phones and wing kiosks have significantly eased the process of staying in touch with loved ones and organising visits. The ‘Homework Club’ is another well-received feature, allowing family members to participate in educational activities. Peer support mentors, including roles like ‘communication orderlies,’ are highly regarded by the inmates. These mentors are similar to PIDs workers and help in maintaining good prisoner-staff relations.