How Long Can Prisoners Talk on the Phone UK

Understanding the regulations around phone calls in UK prisons is crucial for maintaining contact with incarcerated loved ones. Inmates in the UK have specific rules governing their phone usage, ensuring they stay connected with family and friends while adhering to security measures.

Phone Call Durations and Frequency

Prisoners in the UK can make calls using designated prison phones. These calls are generally restricted to 10 minutes per session, ensuring fair access for all inmates. However, exceptions can be made depending on the prison’s facilities and the prisoner’s privileges​​​​.

Setting Up a Call

Upon arrival at a prison, inmates must submit a list of approved contacts. These contacts are vetted by prison security, which may take a few days. Once approved, inmates can begin making calls. The list includes family, friends, and legal advisors​​.

Video Call Options

In addition to traditional phone calls, many UK prisons now offer secure video calls. These calls provide an alternative means of communication, especially beneficial for families living far from the prison. Video calls typically last 30 to 60 minutes and can be scheduled in advance​​​​.

Security Measures

All phone and video calls in UK prisons are monitored for security reasons. While most personal calls are recorded, calls to legal advisors are kept confidential unless misuse is suspected. Prison staff are trained to monitor and review calls to prevent any illicit activities​​​​.

Accessing Phone Privileges

Prisoners earn phone privileges through good behavior as part of the Incentives and Earned Privileges Scheme. Higher privileges can lead to increased call durations and frequency, allowing prisoners to stay better connected with their support network​

Costs and Payment

Calls from prison phones are not free. Inmates pay for these calls through their personal prison accounts, which can be funded by family and friends. The costs are typically higher than standard public rates, adding a financial burden on prisoners and their families​​.

FAQs about How Long Can Prisoners Talk on the Phone UK

  1. How long can prisoners talk on the phone in the UK?

    • Prisoners typically can talk for up to 10 minutes per call, but this can vary based on their privilege level and the prison’s facilities.
  2. Can prisoners make video calls?

    • Yes, many UK prisons offer video calls, usually lasting between 30 to 60 minutes.
  3. What security measures are in place for prison calls?

    • All calls are monitored and recorded, except for confidential legal calls, to ensure no illicit activities occur.
  4. How do prisoners pay for phone calls?

    • Inmates use funds from their personal prison accounts to pay for calls, which can be more expensive than regular rates.
  5. What is the process for setting up a call with a prisoner?

    • Inmates must submit a list of approved contacts, which is vetted by prison security before calls can be made.
  6. Are there any free calls available for prisoners?

    • Some prisons may offer a limited number of free video calls each month, but regular phone calls are generally paid for by the inmate.
  7. How can family members add funds to a prisoner’s account for calls?

    • Families can deposit money into a prisoner’s account through approved methods provided by the prison administration.
  8. Can prisoners call anyone they want?

    • No, prisoners can only call individuals who have been approved by prison security and are on their vetted contact list.
  9. Are video calls monitored like phone calls?

    • Yes, video calls are also monitored for security purposes, and staff may view these calls in real-time.
  10. What happens if a prisoner breaks phone call rules?

    • Violations of phone call rules can result in the loss of phone privileges or other disciplinary actions.

In conclusion, maintaining communication with incarcerated loved ones in the UK involves understanding specific rules and procedures. By adhering to these regulations, prisoners can ensure they stay connected while upholding the prison’s security protocols.

For more detailed information, visit the GOV.UK guide on staying in touch with someone in prison​​​​​​.

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